Heal Thy Self Packages

All packages purchased from Heal Thy Self are strictly non-refundable. Clients are advised to utilize the packages within 6-12 months of the payment date.

In exceptional circumstances, where unforeseen and extreme situations arise, clients may request an extension of this time frame.

Requests for extensions will be reviewed by Rachelle Starr on a case-by-case basis, and any decision to extend the package time frame will be at the sole discretion of Starr Management.

Products

Food Products and Cleanses – Please choose your products carefully. We do not provide refunds if you simply change your mind or make a wrong decision. Due to food health and safety reasons, returned products, even if unopened, cannot be re-sold.

Enema Kits – For health and safety reasons, we do not accept a return or exchange of enema kits.

Pulse RAW Food – Please choose your flavours carefully, using the flavour distribution options provided at the time of ordering. Any requests to customise the flavour combination will not be adhered to due to warehouse regulations.

Digital Products – Due to digital products being sent electronically via email and direct downloads, refunds are not available for these purchases.

You may choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised with proper documentation.

Privacy:

HTS prioritize the confidentiality of your information. Any data collected is kept under strict security measures and is not shared, sold, or exchanged with any external parties. This information serves the purpose of identifying your orders, delivering newsletters (if applicable), and enhancing your personalized shopping experience with us.

Owner and Data Controller:

Starr Management Ltd. acts as the owner and data controller, with its physical address at UNIT 2A, 17/F GLENEALY TOWER NO. 1 GLENEALY, CENTRAL HK, Hong Kong, Hong Kong, 999077. For communication, contact us here.

Information Collection:

The types of Personal Data collected include Cookies, Usage Data, and details provided through web forms, encompassing First Name, Last Name, Phone Number, Address, and Email Address.

How Information Is Collected:

Information is gathered when you make purchases on our website, engage in-person at events, complete inquiry forms, or subscribe to receive email newsletters.

Purpose of Information:

The information you provide is utilized to deliver personalized and relevant services, as well as to facilitate communication. It is also used for event registration, survey responses, and marketing outreach.

Types of Information:

Different categories of information include Personal Information (such as name and email for health and learning communication), Purchasing/Registration Information (including transaction details), and Non-Personal Information (like domain name and IP address for website service improvement).

Security:

The security of your information is a priority. When you input personal or financial data on HTS order forms, it undergoes encryption on a secure server, utilizing the latest 128-bit SSL (secure sockets layer) encryption technology, which is an industry standard. Despite following accepted industry standards, it's crucial to note that no method of transmission or storage over the internet is entirely secure.

Cookies:

HTS utilize cookies for specific purposes, including enabling account login, maintaining a shopping cart, and personalizing the shopping experience. These cookies are session-based and do not persist on your computer.

Data Sharing:

HTS are committed to not sharing, selling, or giving away the information collected from you to external parties for marketing purposes. This policy extends to third parties who may promote the services of HTS as affiliates.

Third-Party Privacy:

While you may access third-party websites directly from HTS or through our emails, it's important to note that our Privacy Policy does not extend to these third-party sites. Users are advised to review the privacy policies of such sites before disclosing information.

User Rights:

Users have specific rights, including the ability to request access to, rectification of, and erasure of their data. Other rights include withdrawing consent, objecting to processing, accessing their data, verifying and seeking rectification, restricting data processing, having their personal data deleted, and receiving their data for transfer to another controller.

Methods of Processing:

The Owner employs appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of data. Data processing is conducted using computers and/or IT-enabled tools, with organizational procedures aligned with the specified purposes.

Contacting the User:

Contact forms on the website and newsletters leverage user-provided data for responding to information requests, providing quotes, or addressing other kinds of inquiries.

Subject Access Request (SAR):

Users may request details about any Personally Identifiable Information (PII) data held about them, and corrections can be made upon request. As per General Data Protection Regulation (GDPR) guidelines, SARs are provided free of charge within 30 days.

Changes to Policy:

This Privacy Policy undergoes changes periodically. In case of significant changes, users will receive prominent notifications, including, for certain services, email notifications of Privacy Policy alterations. Users are advised that the content of this page can change without prior notice.

Heal Thy Self, Starr Management, or Rachelle Starr shall not be held liable for any special or consequential damages that result from the use of, or the inability to use the Services.

You agree to indemnify HTS and Rachelle Starr its subsidiaries, affiliates, licensors, content providers, service providers, employees, agents, officers, directors, and contractors (collectively, the “Indemnified Parties”) against any loss, damages, liabilities and costs, including reasonable legal fees, sustained or in connection with any claim arising out of your use of this site, the Services or any breach of these Terms by you or any user of your account.

You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this site.

Warranty Disclaimer

This site and the materials, products, and services on this site are provided “as is” and without warranty of any kind, whether express or implied. You assume all responsibility and risk for your use of the Services. The Services are provided without any representation or warranty of any kind, whether express or implied.

To the fullest extent permitted by law, HTS disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.

HTS does not make any warranties or representations regarding the use of the materials on this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. HTS do not warrant that the functions performed by the site or the service will be uninterrupted, timely, secure or error-free, or that defects in the site or the service will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components.

While we make reasonable efforts to maintain the accuracy of the Services, errors or omissions may occur. We make no representation or warranties regarding the accuracy, completeness, performance or fitness for a particular purpose of the Services, or that the Services will meet your requirements, or as to the results that will be derived from using any of the information included in the Services.

Limitation On Liability

HTS and its subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, and directors will not be liable for any incidental, direct, indirect, punitive, actual, consequential, special, exemplary, or other damages, including loss of revenue or income, pain and suffering, emotional distress, or similar damages, even if HTS has been advised of the possibility of such damages.

The collective liability of HTS and its subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, and directors, to any party (regardless of the form of action, whether in contract, tort, or otherwise) for any direct damages shall be limited to the greater of $100 or the amount you have paid for the Services giving rise to such liability.

You assume all responsibilities and obligations with respect to any decisions, advice, conclusions or recommendations made or given as a result of the use of the services, including without limitation any decision made or action taken by you in reliance upon the Services.

Links

During the provision of the Services, we may provide links to websites that we do not operate. We are not responsible for the content of any such websites, and you should direct any concerns regarding such websites to their respective site administrators or webmasters. Use of such websites will become subject to the rules and conditions of that site.

The inclusion of any link to a third-party site does not automatically imply HTS endorsement, sponsorship or recommendation of that site. Links to such sites are provided as a service to users and are not sponsored by or affiliated with this site or HTS.

Pricing Errors

In the event that a product is mistakenly listed on HTS websites or events at an incorrect price, HTS reserves the right to refuse or cancel any orders placed for a product listed at the incorrect price. HTS reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, HTS shall issue a credit to your credit card account in the amount of the incorrect price.

Your Content

You hereby grant HTS the royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and/or display any comment, remarks, suggestions, ideas, graphic, compilation or other information (“your Content”) communicated to HTS through this site, and to incorporate your Content in other works in any form, media, or technology now known or later developed.

With the exception of any personal information that you submit through this site in accordance with the Privacy Policy, and unless otherwise advised by you in writing, HTS will not be required to treat your Content as confidential, and may use it in its business (including without limitation, for products or advertising) without incurring any liability for royalties or any other consideration of any kind now or in the future. By posting your Content, you are guaranteeing us that you have the legal right to post the content and that it will not violate any law or the rights of any person or entity.

Downloading Materials

In the provision of the Services, HTS cannot and does not guarantee or warrant that downloadable files will be free of viruses, worms, Trojan horses or other code that may manifest contaminating or destructive properties. While doing our best to keep the Services free from such things, you are responsible for implementing sufficient protective procedures to satisfy your own requirements to maintain the integrity of your IT system or device.

Security

The Services are provided pursuant to these Terms and one individual license per subscription membership. Therefore passwords used for this site are for individual use only. You will be responsible for the security of your password.

If you become involved in any violation of system security, HTS reserves the right to release your details to system administrators at other sites for the purpose of resolving security incidents.

HTS reserves the right to investigate suspected violations of these Terms and fully cooperate with any law enforcement authorities or court order requesting or directing HTS to disclose the identity of anyone posting any messages, publishing or otherwise making available any materials that are believed to violate these Terms. By accepting these Terms you waive and hold HTS harmless from any claims resulting from any action taken as a result.

Term

These Terms are applicable to you upon your accessing the HTS websites, continued use of any of the HTS websites and throughout any registration or shopping process. These Terms, or any part of them, may be terminated by HTS without notice at any time, for any reason. Provisions including but not limited to copyrights, trademarks, proprietary information, disclaimers, express and implied warranties, limitation of liability, indemnification and jurisdiction, shall survive termination.

Notice

You agree that HTS may deliver notice to you by means of email, a general notice on the site, or by other reliable methods, to the address you have provided to HTS.

Miscellaneous

These Terms will be governed and interpreted pursuant to Hong Kong law, notwithstanding any principles of conflicts of law. You specifically consent to the personal jurisdiction of Hong Kong in connection with any dispute between you and SM, RS, and HTS arising out of these Terms or pertaining to the subject matter hereof.

If any part of these Terms is considered unlawful, void or unenforceable, that part or those parts will be deemed severable from the remaining terms and will not affect the validity and enforceability of any remaining provisions.

If you have elected to join healthyselfwithoils.com, you understand and agree that there are important risk factors that should be considered by you when deciding whether to purchase any essential oils.

We prefer Young Living. However, we make no inferences, warranties, promises, suggestions, projections, representations or guarantees whatsoever to you about your use of Young Living Essential Oils, nor do we hold any responsibility for any inferences, warranties, promises, suggestions, projections, representations or guarantees whatsoever that may be made by Young Living Oils.

Inclusions and Exclusions

Essential oils are highly concentrated, powerful liquids which can be used for a wide range of emotional and physical wellness applications. Any information we provide is based on our own experience. The way your body reacts to essential oils is unique and based on your own cellular makeup. They can be toxic if used incorrectly. If you have any health problems or are taking any medication you should seek advice from your healthcare provider and/or a qualified aromatherapist prior to using essential oils.